I’ve used Honest1 on Howland in Deltona for the last year or so, and continue to be very happy with the service there. This latest go around was a doozy of repairs needed. Andrew T. was extremely helpful and explained what was needed and why with a sensativiry to the costs involved and my budget. I will say that the overall prices at Honest1 may be higher than other shops in the area I’ve used, but their customer service level is unmatched. The email diagnostic report with pictures is so helpful and reassuring that the repairs are actually needed or could maybe wait a bit. It’s so great not to feel pressured into a repair and have a honest conversation about actual needs.
Troy, We really appreciate you being with us during our first year of operation. Thank you! The new digital inspection system you mentioned was adpoted to give our customers more information about their cars. During every visit, it provides all recalls issued, the OEM maintenance recommendations and then pictures and videos of our inspection. It is a permanent record you can keep so for issues that are not urgent, like an small leak, you can see if it is getting worse over time. We really appreciate you supporting us and thank you again. All the best, H1 Team
- Honest-1 Auto Care Deltona